Online payment

  • The prices are, unless otherwise specified, per person per day inclusive of 3/4 dining arrangement (called Verwöhnpension), including taxes, extra to pay is the "temporary visitor" tax, introduced on 01.01.2014
  • Additional charge for late check-out is € 35.00 - only upon request and if available. Your reservation is confirmed with a deposit of 30% of the total cost of the room per bank transfer: Sudtiroler Sparkasse AG, Bolzano, San Vigilio Branch, Swift: BIC: CRBZIT2B071, IBAN: IT54Z060 4558 5500 0000 0841 900, or by credit card
  • Give us of credit card number and expiration date, we will charge off the requested amount. Visa, EuroCard or MasterCard accepted. Otherwise you can do it by your own by entering the requested information below
  • The deposit is valid ad cancellation fee and in case of cancellation, it will only be refunded if the holiday cancellation insurance was entered
  • Occasionally, something can happen before the start of the holiday. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed
  • In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance: the cost is 5% of the total cost of the room. Simply ask us for more information, we will do everything for you. Panalty for cancellation:

More than 3 months before the beginning of the holiday The deposit is retained
Between 3 and 1 month before the beginning of the holiday 40 % of the holiday cost
Between 1 month and 1 week before the beginning of the holiday 70 % of the holiday cost
During the week before the beginning of the holiday 90 % of the holiday cost
Early departure or late arrival 100 % of the days that you didn’t have benefited

  • Check-in to the rooms is possible at 2:00 pm. On arrival after 7:00 pm we ask you to inform us by phone
  • To reserve your preferred SPA treatment for a desired date, we recommend that you specify this during the room booking. If you have a spa voucher, please send a copy
  • Non-utilization of the beauty or vitality treatments without timely cancellation (24 hours notice), are charged 100% of the amount billed
  • Treatments for spa vouchers can be booked only between 9:00 am and 12:00 pm. Double rooms used as single occupany are charged a 50% surcharge on the price specified in the current price list
  • If the booking confirmation contains prices different from the price list, the prices are always taken from the valid and current price list
  • If there is an early departure or late arrival the full period of the reservation will be charged. We are happy to offer you a parking space in our garage for € 15.- per day (winter) and € 10.- (summer) - (reserve in advance)
  • We are not responsible for lost or stolen items
  • Specific room requests will be taken into consideration if possibile
  • Prices for children and discounts are valid with two full-paying adults in the same room
  • Any unused services in the package deals cannot be deducted from the package price
  • We accept pets only after request and arrangement
  • All old and previous price lists are invalid with the printing of this new price list