Our Hotel in South Tyrol is run by mountain folk who have genuine enthusiasm for their work. The passion for tourism is visible throughout all of the departments of the Excelsior, which is certainly also the reason why our staff have played an important role in our business for many years now. We listen attentively, advise and indulge you here. The principle: "Service above all" is enshrined on our flag - there is always a sincere smile as each guest is greeted personally when they arrive in our resort. Some of our staff have been recognised by prestigious juries, others are on the way there and many more can proudly say that they have played an important role in one of the most popular Hotels in South Tyrol – and all for the love for the profession. Get to know our team, they are ready to satisfy your every need so that you can enjoy your holiday to the fullest.
Service par excellence – in our Hotel in South Tyrol
Multi award winning team
Irene - Sommeliere and Maitre
As Maître and Sommelier I am the supervisor of your well-been in the Restaurant. My duty is to spoil you with an accurate service. Thanks to a large choice of 300 wines it will be a pleasure for me to guide you in the weekly wine-tasting.
Mary - Governess
Living comfort deluxe – keep your room and the common spaces in perfect order is our passion. We do our best in order to fit your needs and to catch any suggestion.
Bettina - Service
Every morning it will be a pleasure to give you the good morning and to serve you the breakfast with the smile on the lips. I will spoil you with a large choice of fresh courses: eggs, omelets, etc. and fresh-squeezed orange juice.
Mirko - Bellboy
I am at your disposal to carry your baggage and to solve any technical problem. It is an amusement and a joy for me to take care of the garden and I am happy when I can be useful to our guests.
Federico - Barman
I am your perfect contact for fresh cocktails and for a pleasant chat and I am happy to surprise you with new trends and my personal creations thanks to our vast choice of beverages.
Chiara - Reception
Ad receptionist I have special ear ready to catch any request from your part, to give you a suggestion and to support your desires in order to help you to enjoy completely of your holiday.
Marion - Cosmetics
In our Spa Centre “Castello di Dolasilla” we spoil our guest from the A to the Z. Our rich esthetic and massages program offer something for any taste. We are happy to give you personalized suggestion about the choice and the application of our products.