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Perfect service for your holiday on 2 wheels

You want to get your bike back in shape after the tour, require a safe place to park it or need tips for your next tour? As a member of Mountain Bike Holidays in the category Elite and in collaboration with the Bike School San Vigilio, we offer a perfect service for your holiday on 2 wheels. On 5 days a week, the certified guides of the Bike School San Vigilio lead you through the most beautiful routes, panoramas and huts of the Dolomites. Every Monday, host Werner Call accompanies you on a personal discovery tour, on which you will get to know interesting facts about our region.

Our bike service

  • Daily individual tour advice at the reception
  • Tour information on maps
  • Excelsior bike tour map on the website with all the information about your individual tours: route, GPS data, altitude profile, pictures, directions, tips.
  • Internet point at the reception and at the bike point
  • Rental of new mountain bikes (free of charge), fullys and e-mountain bikes (for a fee)
  • Repair service within 12 hours by our partner Steger Bikeshop in St. Georgen
  • Vital biker breakfast with themed breakfast and à la carte breakfast
  • Lunch buffet with delicious specialities
  • Afternoon buffet with cake, fruits, juices and teas
  • In the evening generous buffet with cold starters and crisp salads, as well as 4 menus to choose from with South Tyrolean and Mediterranean specialities, meat, fish and vegetarian dishes. We pay special attention to light cuisine and also offer gluten-free, vegetarian and vegan menus.
  • Every Sunday: Welcome aperitif with family Call
  • Possibility of a late check-out with changing room, lockers and use of the wellness areas also on the departure day

Bike garage and service point

  • Lockable and video-monitored bike garage
  • Storage facilities and individual bicycle lock
  • Street access for hotel guests only
  • Quality chain locks (available at the reception)
  • Service point with equipment: air pump, compressors, assembly stand, lubricant, repair kit for tubes, shock and suspension fork pump, spare tubes and brakes (against payment)
  • Various lubricants, greasers and degreasers
  • High-pressure cleaner, tube, washbasin and detergent to clean your bike

Laundry and shoe service

  • Free laundry service for your bike clothes and bike shoes
  • Drop off your bike clothes at the reception, you will find them washed again in your room the next morning
  • Wet and dirty shoes are handed in at the reception desk, you will find them dry and clean again in your room the next morning

Mountain Bike Holidays tour guarantee

  • Mountain Bike Holidays tours are only led by certified guides
  • Guided tours with certified bike guides on 6 days per week
  • At least one guided tour includes a visit to the neighbouring region. It takes place with organised transfer, i.e. the starting or end point of the tour is outside the local area
  • The bike program includes themed tours e.g.: trails
  • Bike technique training twice a week
  • Private guide available on request
  • Tour also on departure day
  • Safety
  • Individual advice
  • Assessment of the participants
  • Grouping and technical information
  • Info on difficulty levels and obstacles
  • Bike check before starting the tour
  • Punctual start
  • Riding technique tips during the tour
  • Return service in case of defects
  • Panoramic highlights and photo stops
  • First-hand regional information
  • Selected stops for refreshments
  • No minimum number of participants (max. 10 persons per trip guide)
  • Tour also in case of bad weather (route adapted)