BIKE SERVICES

PERFECT SERVICE FOR YOUR HOLIDAY ON 2 WHEELS

OUR BIKE SERVICE

• Daily individual tour advice at the reception
• Tour information on maps
• Excelsior bike tour map on the website with all the information about your individual tours: route, GPS data, altitude profile, pictures, directions, tips.
• GPS service with tour recording, support and equipment hire (for a fee, 22,00 € per day)
• Internet point at the reception and at the bike point
• Rental of new mountain bikes (free of charge), fullys and e-mountain bikes (for a fee)
• Repair service within 12 hours by our partner Steger Bikeshop in St. Georgen
• Vital biker breakfast with themed breakfast and à la carte breakfast
• Lunch buffet with delicious specialities
• Afternoon buffet with cake, fruits, juices and teas
• In the evening generous buffet with cold starters and crisp salads, as well as 4 menus to choose from with South Tyrolean and Mediterranean specialities, meat, fish and vegetarian dishes. We pay special attention to light cuisine and also offer gluten-free, vegetarian and vegan menus.
• Every Sunday: Welcome aperitif with family Call
• Possibility of a late check-out with changing room, lockers and use of the wellness areas also on the departure day

BIKE GARAGE AND SERVICE POINT

• Lockable and video-monitored bike garage
• Storage facilities and individual bicycle lock
• Street access for hotel guests only
• Quality chain locks (available at the reception)
• Service point with equipment: air pump, compressors, assembly stand, lubricant, repair kit for tubes, shock and suspension fork pump, spare tubes and brakes (against payment)
• Various lubricants, greasers and degreasers
• High-pressure cleaner, tube, washbasin and detergent to clean your bike

LAUNDRY AND SHOE SERVICE

• Free laundry service for your bike clothes and bike shoes
• Drop off your bike clothes at the reception, you will find them washed again in your room the next morning
• Wet and dirty shoes are handed in at the reception desk, you will find them dry and clean again in your room the next morning

MOUNTAIN BIKE HOLIDAYS TOUR GUARANTEE

• Mountain Bike Holidays tours are only led by certified guides
• 2 guided tours with certified bike guides on 6 days per week
• At least one guided tour includes a visit to the neighbouring region. It takes place with organised transfer, i.e. the starting or end point of the tour is outside the local area
• The bike program includes themed tours e.g.: trails
• Bike technique training once a week
• Private guide available on request
• Tour also on departure day
• Safety
• Individual advice
• Assessment of the participants
• Grouping and technical information
• Info on difficulty levels and obstacles
• Bike check before starting the tour
• Punctual start
• Riding technique tips during the tour
• Return service in case of defects
• Panoramic highlights and photo stops
• First-hand regional information
• Selected stops for refreshments
• No minimum number of participants (max. 10 persons per trip guide)
• Tour also in case of bad weather (route adapted)